Have you ever heard the phrase “1+1=3”?

Amaze™ offers a unique “tri-coaching” service designed to resolve communication breakdowns in critical business relationships. This innovative approach is particularly valuable when the cost of inaction outweighs the cost of intervention.

Service Options

Single Session

A single meeting can often address the issue fully, resulting in a documented, agreed-upon solution. The Amaze™ tri-coach follows up with telephone contact to ensure both parties fulfil their commitments.

Multiple Sessions

For more complex issues, a series of facilitated sessions allows both parties to achieve optimal outcomes comfortably and productively, eventually without coach intervention.

Key Benefits

• Accelerated Results: Quicker resolution of issues.
• Enhanced Personal Accountability: Encourages individuals to take responsibility for resolving conflicts.
• Complete Honesty from the Start: Fosters an open and transparent dialogue.
• Structured Support for All Parties: Provides a framework for effective communication.
• Clarity on Core Issues: Helps identify and focus on the real problems at hand.
• Accurate Communication Verification: Ensures that messages are understood as intended.
• Agreed-Upon Action Plans: Establishes clear next steps for all involved.
• Mutual Respect and Understanding: Promotes a respectful environment for discussion.
• Equal Voice for All Participants: Ensures that everyone has the opportunity to be heard.
• Avoidance of Confrontation: Creates a more harmonious working relationship.

Effectiveness

The Amaze™ tri-coaching service has proven highly effective. Clients seeking this intervention demonstrate a proactive desire to resolve important issues. The process benefits from an emotionally detached, skilled negotiator who facilitates open communication and addresses real issues without distortions or generalisations.

This innovative approach to resolving business communication challenges offers a structured, effective method for improving critical relationships and driving organisational success.

How It Works

1. An experienced business tri-coach meets with both parties separately to understand their objectives and desired outcomes.
2. Each party develops a clear agenda for the facilitated meeting, focusing on “win-win” solutions using outcome-based thinking techniques.
3. The tri-coach facilitates a collaborative dialogue between both parties, ensuring a productive and honest discussion.

Key Features

• Addresses challenging relationships (e.g., CEO/Director, Business partners, Manager/Direct report)
• Tackles issues such as responsibility ownership, strategic disagreements, and personality clashes
• Guarantees a mutually satisfactory outcome
• Eliminates personal agendas from the discussion

When to Use

Consider this service when communication breakdowns are affecting:

1. Mixed Messages = Mixed Results

When leaders aren’t clear with one another, the message to the wider business gets fuzzy. People don’t know what to follow—and that confusion slows everything down.

2. Trust Goes Out the Window

If execs can’t talk openly or disagree respectfully, trust erodes fast. And without trust? You’re building a business on sand, not stone.

3. Decisions Get Stuck in the Mud

When communication breaks down, decisions that should take minutes drag on for weeks. Progress stalls, and your competitors race ahead while you’re still in a meeting.

4. People Leave—Quietly or Loudly

If your top people feel tension at the top, they won’t stick around. Either they leave or check out mentally. Either way, it costs you.

5. Culture Starts to Crack

Culture isn’t posters on the wall—it’s how leaders treat each other behind closed doors. If the mood at the top is off, the ripple effect reaches everyone.

6. Brilliant Ideas Get Buried

When communication isn’t safe or welcoming, people stop sharing. Innovation dies quietly—and the next big idea never sees the light of day.

7. Reputation Takes a Hit

Clients, investors, and teams can feel the disconnect. If your leaders aren’t aligned, the world notices. And it chips away at your brand, no matter how slick the marketing is.

8. Wasted Time, Missed Targets

Without clear expectations and honest conversations, teams chase the wrong goals—or work against each other. Time, money, and energy go straight down the drain.

9. Change Becomes Chaos

If leaders can’t communicate clearly during times of change, everything turns messy. People resist, rumours spread, and momentum gets lost.

10. Future Leaders Don’t Get Lifted

When senior leaders are too busy navigating politics or personality clashes, mentoring takes a back seat. The next generation of talent doesn’t get the support they need—and that’s a waste of real potential.

The Amaze™ tri-coaching service provides a structured, professional approach to resolving complex interpersonal issues in the business environment, ensuring that both parties can move forward productively.